Terms and Conditions

1. About these Terms

These Terms, together with our Delivery and Refund Policy, our Privacy Policy and our Cookie Policy, form the agreement between you and us for each purchase. If something in a policy conflicts with these Terms, these Terms apply, except where the policy gives you more rights.

In these Terms, “we”, “us” and “our” mean ClearWeek Studio. “You” means the person buying. “Products” or “files” means the digital templates we sell. A “consumer” is someone buying mainly for personal purposes rather than for a trade, business or profession.

2. Who we are

The seller is ClearWeek Studio, a business based in Kailua, Hawaii, United States. You can reach us using the details below.

3. Who can buy

• You must be at least 18 years old, or the age of majority where you live if that is higher. If you're younger, a parent or guardian must make the purchase.
• Please give accurate details at checkout, especially your email address, because that's where we send your download link.
• If you buy for a business, you confirm you're allowed to do so on its behalf. Some protections in these Terms apply only to consumers.
• We can't sell to anyone located in a country or region subject to comprehensive U.S. sanctions, or to anyone on a U.S. government restricted-party list. If an order breaks this rule, we'll cancel it and refund the payment.

Apart from these sanctions rules, we aren't aware of any legal or export restrictions that apply to our products. You're responsible for making sure that buying and using them is lawful where you are.

4. The products

We sell two products, each described in full on its product page, including every file and page:

• Weekly Focus Planner: An undated productivity planning pack designed to help individuals organize their week, identify daily priorities, track habits, and review progress. Instant digital delivery. No physical item will be shipped.
• Project Workflow Bundle: A practical digital productivity bundle combining weekly planning, project tracking, monthly organization, and content-calendar templates in one downloadable package. Designed for individuals, freelancers, and small teams who need a simple organizational system. Instant digital delivery. No physical item will be shipped. It includes the complete Weekly Focus Planner.

The products are digital content: PDF files (in A4 and US Letter sizes) and, in the bundle, editable XLSX spreadsheets. No physical item is shipped.

Product images are made from the actual files. Colors may look slightly different on your screen or printer, and spreadsheet apps can display the same file a little differently; see section 8.

Our products are organizational templates. They aren't legal, financial, tax, medical or other professional advice, and they don't guarantee any particular productivity, business or financial result.

We may improve the files from time to time. If we change a product after you've bought it, you can keep using the version you bought, and we'll send you a corrected version of any file we've fixed if you ask.

5. Prices, currency and taxes

• Prices. the Weekly Focus Planner at $12.99 USD and the Project Workflow Bundle at $19.99 USD. The price that applies is the one shown in the order summary when you pay.
• Currency. All prices are in US dollars (USD) and you're charged in USD. If your card is in another currency, your bank converts the amount and may charge a foreign transaction or conversion fee. That fee is set by your bank, not by us.
• Taxes. Prices include any sales tax, VAT or GST that we're required to collect. The price shown is the total you pay. We don't add tax, shipping or any other fee at checkout.
• One-time payments. Each product is a single payment. We don't offer subscriptions, memberships, free trials, automatic renewals, add-ons or paid upgrades, and we never charge your card again for the same order.
• Promotions. We don't currently run discounts, coupon codes or promotions. If we ever do, the conditions will be shown next to the offer and will apply alongside these Terms.
• Mistakes. If a price is clearly wrong because of an error, we'll tell you before or straight after you order. You can then cancel for a full refund. We'll never charge you more than the price you agreed to.

6. Ordering and payment

1. You choose a product and open its order summary on our website. It shows the product, the seller, the price in USD, taxes and delivery.
2. You tick a box to agree to these Terms, and a separate box to ask for immediate delivery (see section 13). Neither box is ticked in advance.
3. You're taken to Stripe's secure checkout page, where you enter your payment details and can check the amount again before you confirm.

You can go back and correct anything before you confirm payment.

Payment processing. Payments are processed by Stripe, our payment provider. Your payment details are entered on Stripe's page and sent directly to Stripe, which is certified to PCI DSS Level 1. We never receive or store your full card number. We accept Visa, Mastercard, American Express and Discover cards, and Stripe may offer other payment methods depending on your location. Charges appear on your statement as CLEARWEEK STUDIO.

When the contract starts. Our contract with you is formed when your payment is confirmed and we show you your download page. We then email you an order confirmation with your order number, the product, the price, your consent to immediate delivery and a link to these Terms.

Failed payments. If your payment is declined or you leave Stripe's page before paying, no order is placed and you're not charged. Any temporary hold your bank places is released by your bank.

Orders we can't accept. We may refuse or cancel an order if we reasonably suspect fraud or unauthorized use of a payment card, if the order breaks the sanctions rules in section 3, or if the price was clearly wrong. If we cancel an order you've paid for, we refund you in full.

7. Delivery and access to your files

• How. After your payment is confirmed, you're shown a download page on our website, and we email you a link to the same files. You can download each file on its own or all of them in one ZIP file.
• When. Normally within a few minutes of payment, and usually straight away. If you haven't received access within 24 hours, please contact us.
• How long. Your download link works for 14 days, and you can download the files as many times as you need during that time. If it expires, we'll send a new link free of charge for at least 24 months after your purchase. Please save copies of your files.
• Keep your link private. It gives access to paid files. If a link appears to be shared publicly or used far more than normal, we may disable it and send you a new one.
• Where. Delivery is free and works anywhere we can lawfully sell (see section 3).

If delivery fails, we'll resend your files or deliver them another way, and if we can't deliver them at all, we'll refund you in full. The Delivery and Refund Policy has the details.

8. Technical requirements and compatibility

• PDF files open in any PDF reader, including the one built into web browsers. They're designed to print on A4 or US Letter paper at 100% scale, or to be written on in tablet apps that support PDF annotation. They have no fillable form fields and their printed text can't be edited.
• XLSX spreadsheets (bundle only) work fully in Microsoft Excel 2016 or later, Microsoft 365, Excel for the web, Google Sheets (after File › Save as Google Sheets) and LibreOffice Calc 7 or later. Apple Numbers opens them and keeps the formulas but doesn't support their color rules, so highlights and timeline bars don't appear, and drop-down lists may need recreating. The spreadsheets contain no macros.
• You need a device, software and internet connection suitable for downloading and opening these files. We can't promise compatibility with software not listed here. If you're unsure, ask us before you buy.

9. Your license to use the templates

What you may do

When your payment is confirmed, we give you a non-exclusive, non-transferable license, with no time limit, to download, use, edit and print the templates you bought:

• for your own personal use; and
• for internal work in your own business or organization, including by its employees and contractors when they're working for it. One purchase covers one business or organization.

For that use, you may keep copies on your own devices and cloud storage and print as many copies as you need. What you write or type into the templates is yours, and you may share filled-in copies (for example, a project plan you send to a client), as long as you're not passing on a blank template for someone else to reuse.

What you may not do

• Sell, resell, sublicense, rent, lend, give away or otherwise distribute the files, or blank or editable copies of them, to anyone outside your business or organization.
• Upload the files to a website, marketplace, template library, file-sharing service or any shared folder that people outside your organization can access.
• Include the templates, or substantially similar copies, in any product, template pack, course or service that you sell or give away.
• Present the templates as your own original design, or remove the copyright notices from them.
• Use the files to create competing template products, or as data to train or fine-tune machine-learning models.

Ownership

Buying a product gives you a license, not ownership of the designs. ClearWeek Studio keeps all copyright and other intellectual property rights in the templates.

When the license ends

If you seriously break the rules above, your license ends and you must stop using and delete the files. If we refund an order in full, the license for that order also ends, and we ask you to delete the files. We won't ask you to prove that you've deleted them.

10. Intellectual property

The website, the ClearWeek Studio name and logo, and the product designs, layouts and text belong to ClearWeek Studio and are protected by copyright and other laws. The fonts used in our products and on the website are licensed under the SIL Open Font License.

Names of other companies' software (such as Microsoft Excel, Google Sheets, LibreOffice and Apple Numbers) and of Stripe belong to their owners. We mention them only to describe compatibility and payment processing; it doesn't mean they're affiliated with or endorse ClearWeek Studio.

11. Your responsibilities and acceptable use

• Use the website and the products lawfully.
• Don't try to get around the website's security, access other customers' orders or download links, or interfere with the website (for example by overloading it, introducing malware, or copying it in bulk with automated tools).
• Only use a payment method you're authorized to use.
• You're responsible for the information you enter into the templates, for checking that a template suits your needs, and for keeping backups of your files and data.

We may suspend access to the website or a download link if it's being misused.

12. If something is wrong with your files

We promise that the files you buy will match their description on the product page, work as described with the software listed in section 8, be free from defects that stop you using them normally, and be delivered as described in section 7.

If they don't, tell us. We'll fix the problem or replace the file free of charge within a reasonable time. If we can't, if we don't do it within a reasonable time, or if the problem is serious, you can choose a full refund. If the problem is minor and you'd rather keep the files, you can ask for a partial refund instead.

Please tell us as soon as you reasonably can. We don't set any deadline shorter than the one the law gives you.

These promises are in addition to your legal rights, which we can't exclude, including:

• in the European Union and EEA, your rights for digital content that isn't in conformity with the contract (Directive (EU) 2019/770): to have it brought into conformity, a price reduction or termination of the contract;
• in the United Kingdom, your rights for digital content under the Consumer Rights Act 2015, including repair or replacement, a price reduction or a refund;
• in Australia and New Zealand, the consumer guarantees that can't be excluded under the Australian Consumer Law and the Consumer Guarantees Act 1993;
• in the United States, the rights given by the laws of your state.

13. Cancellation, withdrawal and refunds

Our refund promise. Whatever country you're in, you can ask for a full refund within 14 days of purchase if you haven't downloaded any file from your order. We also refund files that are faulty or not as described (section 12), duplicate charges and charges for the wrong amount.

Change of mind after download. Once you've downloaded the files, we don't offer refunds for a simple change of mind, because digital files can't be returned. This doesn't affect any right you have under the law where you live.

EU, EEA and UK consumers: your right of withdrawal. You normally have 14 days from the day of the contract to withdraw from an online purchase without giving a reason. For digital content that isn't supplied on a physical medium, this right ends once supply begins, but only if you gave your express consent to immediate supply, acknowledged that you would lose the right, and we confirmed this in your order confirmation email. We ask for this consent with a separate checkbox before you pay. Supply begins when your files are made available on the download page. If supply hasn't begun, or any of those conditions isn't met, you can withdraw within the 14 days and we'll refund you in full.

To withdraw or ask for a refund, email support@evadeclaw.com with your order number. You may use the model withdrawal form in our Delivery and Refund Policy, but you don't have to. Refunds go back to your original payment method; details are in that policy.

14. No guaranteed results

Our products help you organize your work. We don't promise that using them will make you more productive or lead to any business, financial, professional or personal result. Whether a template suits your situation is your decision.

Apart from the promises in these Terms and your rights under law, the website and products are provided without other warranties, to the extent the law allows. If you're a consumer, this doesn't affect your statutory rights.

15. Limits on our liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't legally be limited or excluded, including your statutory rights as a consumer.

Subject to that:

• we're responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill. We aren't responsible for loss or damage that isn't foreseeable;
• if a defective file we supplied damages a device or other digital content belonging to you because we didn't use reasonable care and skill, we'll repair the damage or compensate you where the law requires it;
• our products are for personal use and internal work. We aren't liable for lost profits, lost revenue, lost business opportunities or business interruption;
• to the extent the law allows, our total liability for any order is limited to the amount you paid for that order.

16. Privacy and payment processing

Our Privacy Policy explains what personal information we collect and how we use it. Stripe processes your payment under its own terms and privacy policy. We receive only limited payment details from Stripe, such as the card brand and last four digits, never your full card number.

17. Emails from us

By placing an order, you agree that we can email you about it: your order confirmation, download link and any messages about your order or a support request. Stripe also emails your payment receipt. We don't send marketing emails, and we'd only ever do so with your separate consent.

18. Events outside our control

We aren't responsible for delays or failures caused by events outside our reasonable control, such as outages at our hosting or payment providers. If that happens, we'll let you know and do what we reasonably can to deliver your files. If delivery is delayed for a long time, you can cancel the order for a full refund.

19. Changes to these Terms

We may update these Terms, for example to reflect changes in the law or in how the store works. The current version is always on this page with its “last updated” date. The version you agreed to when you ordered applies to that order. Later changes won't reduce your rights for purchases you've already made, including the license you already have. If you'd like a copy of the version that applied to your order, ask us.

20. Governing law and disputes

If you have a problem, please contact us first at support@evadeclaw.com. Most problems can be sorted out quickly, and we'll aim to resolve any complaint within 30 days.

These Terms are governed by the laws of the State of Hawaii, United States, and applicable U.S. federal law, without regard to conflict-of-law rules. If you're a consumer, you also keep the protection of the mandatory laws of the country or state where you live.

Disputes may be brought in the state or federal courts located in Hawaii. If you're a consumer, you may also bring proceedings in the courts where you live, where the law allows it.

Nothing in these Terms stops you from contacting your card issuer, a consumer protection authority or any other body that can help you.

21. General

• If a court decides that any part of these Terms can't be enforced, the rest still applies.
• We may transfer our rights and obligations under these Terms to another business, for example if the store is sold. Your rights under these Terms won't be reduced as a result.
• If we don't enforce a right straight away, we can still enforce it later.
• These Terms and the policies they mention are the whole agreement between you and us about your purchase.
• These Terms are written in English, and the English version applies.

22. Contact us

Questions about these Terms, an order, a download or a refund:

We reply to emails within 2 business days (Monday to Friday, Hawaii time (HST)).